A comprehensive approach to security requires solutions and services that ensure the safety and security of your data, infrastructure, and user experience throughout the complete threat lifecycle. We can help you manage those threats with the three pillars of security management: Protect, Detect, and React.
Network Management & Support
Maximize Uptime and Keep Your Network System Running Sharp
Downtime is a profit killer. At eConcept System, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and mid-sized businesses in the Michigan area. Our computer support services are delivered at an affordable, monthly rate based on the hardware you have in place. Take advantage of optimal uptime and experience for yourself the benefits that eConcept System managed IT and computer repair services present businesses like yours.
Key Features
Software Licensing and Patch Management Software
Unlimited Help Desk Support
Computer Hardware Support
Anti Virus, Spam and Malware Protection
Business Continuity: Backup and Disaster Recovery
Business Class Firewall and Web Content Filtering
Experience the most effective day-to-day operations with up to date software In the information age, software drives business. Software companies know this. In order to keep running the most current versions of productivity or management software, you will need to acquire the licenses needed to accommodate the computing your staff needs. At eConcept Systems, we handle software licensing to make sure that your company’s software is up to date and delivered properly.
Whenever your employees experience a major IT issue, it takes a serious toll on their ability to be productive. This is especially true if the problem exceeds the technical knowledge or capabilities of your business’ “go-to” IT person. To remedy this, eConcept System offers Help Desk Support as an optional part of our Comprehensive IT support service.
Anytime that your employees experience difficulty with their technology, we are one phone call away. Our professional IT technicians will be able to assist them and find a solution for whatever IT problems they have.
If your hardware breaks, our tech support is there to fix it! Your computers will fail. Through wear-and-tear, any system’s internal components will eventually break down, leaving you to pick up the pieces. Fortunately for you, our IT professionals possess the expertise to provide a thorough analysis of almost any piece of computing hardware or accessory. Our ability to determine the root of a problem, find a solution for the problem, and implement a solution sets us apart from the competition. With our fast and accurate analysis, we are then able to fix or replace the malfunctioning piece of hardware and get it working again quickly, limiting downtime.
Prevent security threats by minimizing the human element. Anti-virus programs do a great job eliminating possible security threats through the use of identifiable malicious code and activities. With limited knowledge in the methods of malicious activity, they can make decisions that supersede the red flags that are thrown when antivirus programs detect unnatural behavior. If spam slips through the holes in your mail client’s spam filter and lands in the inbox of an employee who doesn’t know better, you could be at serious risk.
We can retrieve your data from a broken hard drive, it’s much easier to recover data with the help of our data recovery solutions. We use Backup and Disaster Recovery tools to automatically back up your company’s valuable data to a secure offsite data center, and we will manage this for you as part of our managed IT services. This means whether you are backing up your data, or disaster strikes and you need to recover data that was lost, you don’t have to panic or even do anything because eConcept System will help you in taking care of all types of data with our paid comprehensive backup and data recovery solution.
In order to grow as a company in today’s digital world, you have to provide your employees with resources that make them more efficient. The Internet is one of most important resources your employees will require. Unfortunately, if not controlled properly, granting access to the internet can create its own inefficiencies.
With free access to the internet, employees may be prone to use it for non-work related tasks. By the capabilities to control access to certain types of content, such as Facebook, Twitter, YouTube, and even Netflix, you ensure that your employees are staying on task throughout the day. Some employees may require access to certain sites, for promotion and marketing purposes, while others do not. With our Content Filtering solution, you can control who is given access to what by setting up specific user groups with access levels.
Network Security
eConcept provides Unified Threat Management (UTM) System solution which combines all the basic IT security measures in one single device. With this solution your business’ network security can be highly manageable since the application, control, and maintenance of your network’s content are all managed in a centralized location. No more will you have to institute security updates to all of your workstations, which not only saves you time, but boosts profitability.
IT Vendor Management
From simple consultation to infrastructure management, our vendor management service works with third-party vendors to help you reduce bottom-line expenses and present you solutions on the determination of which hardware and software suppliers will work best to suit your needs.
IT Vendor, Warranty & Hardware Management
Increase Your Company’s Efficiency
We understand the technology-latent issues that keep you up at night. You may have questions such as, “How will I grow my business while minimizing expenses?”, or, “How will I protect my data from situations like natural disasters and all the malicious entities out there?”
You aren’t alone.
Many business owners and executives at small and midsize businesses are tearing their hair out trying to come up with solutions for some of the most frustrating and time-consuming issues their company faces. At eConcept System we deal in solutions!
What if we told you that we could supply you with consultations, just like a Chief Information Officer, at a fraction of the cost? The IT professionals at eConcept Systems can do just that. With our Virtual CIO service, we provide you with an IT roadmap aligned specifically to make your business more profitable.
Our vendor management service works with third-party vendors to help you reduce bottom-line expenses and present you solutions on the determination of which hardware and software suppliers will work best to suit your needs. Our service ranges from a simple consultation to the more in-depth program of infrastructure management. In this way, our Virtual CIO offering is sure to be a valuable asset to rely on when it’s time to evaluate your company’s technology needs.
We all have that one person in the office that people turn to whenever they have a problem with their technology. You may even be witnessing a decline in performance from them because of this. Those people who become the office “hero” often get burnt out quickly and see their performance diminish because they spend most of their time arguing on the phone with vendors.
You need a central point of contact that can handle all these issues and solve them effectively and efficiently. The IT professionals at eConcept System are proud to provide this service as a part of their economical managed services contract. Having us aboard can free you and your office hero up so that you can focus on the administration of your business. It also helps that we speak technical jargon, so vendors are less likely to point fingers because we can literally tell them the solution they need to implement.
With our Vendor Management service, we take a physical inventory of all of your hardware and software along with serial numbers, warranties, registrations, licenses, and configurations, keeping them documented for easy access. This helps limit downtime when something breaks or is damaged. Anytime you need a new piece of hardware or software; or are simply having a problem with a particular part of your IT, all you have to do is call us. Since we have this information on hand, we will take the time to handle the relationship with the necessary vendors on your behalf. When we’re done, we will inform you of what was done or is expected to be done in real time.
While your IT is essential to your business, it can be a headache that you don’t need. Please take a minute to browse our website for more information on our valuable managed services. Feel free to contact us at 9560687140 or simply fill in the form to have one of our professional technicians contact you.